When Microsoft first demoed Windows 8 at the Wall
Street Journal's D Conference in June 2011, it was instantly obvious that it
wasn't a Windows upgrade in the conventional sense. Instead, with its radically
new, touch-centric interface, it was an attempt to reimagine the PC for the
post-PC era. A wildly ambitious attempt — maybe even a visionary one.
But for all Microsoft's power and influence over the PC
industry, it was in no place to reinvent the PC single-handedly. Sure, it could
write a new operating system. It could also make suggestions to its
hardware-manufacturing partners, But it couldn't, you know, try to build the PC
of the future.
Except that it did.
In June of this year, the company unveiled Surface, a
pair of tablets it designed from scratch. (One, Surface with Windows RT, runs
Windows RT, the version for devices based on ARM technology; the other, Surface
with Windows 8 Pro, uses full-blown Windows 8 and isn't due until early next
year.) They're iPad competitors, and that's important. But they're also PCs —
the first ones that Microsoft has created on its own in its 37-year history. As
such, they're the clearest possible expression of where the company thinks the
PC should go.
Surface for Windows RT goes on sale at Microsoft Stores and
some temporary pop-up retail outlets, and at Microsoft.com, this Friday.
It starts at $499 for a 32GB model: the same opening price as the current
full-sized iPad, but with double the storage. Microsoft provided me with a unit
for this review, and I've been using it for a little over a week.
If you were excited by Surface based on its unveiling
in June of this year, I think there's a good chance you'll be excited by the
shipping product. And if the idea left you skeptical — well, you probably won't
be won over by this initial incarnation.
At that June Surface event — and then at a smaller
press briefing at its Redmond, Washington, headquarters last week —
company executives spent so much time lavishing praise on their own design
choices and technical innovations that I wondered if they'd somehow convinced
Apple's Sir Jonathan Ive to tutor them.
It turns out that much of the self-laudatory hoopla wasn't
wildly off base. The Surface hardware is indeed a beautiful piece of work, one
that's worthy of comparison to Apple's designs even though many of Microsoft's
specific choices are distinctly un-Applelike.
Its slate-colored magnesium case, manufactured using a
process Microsoft calls VaporMg, is really, really nice. It's good-looking,
it's sturdy and it helps keep the weight down — Surface is only slightly
heavier than the iPad at 1.5 pounds, even though it has got a substantially
roomier 10.6″ screen. Microsoft also says that the case is pretty much
scratchproof, though you might want to be careful about tossing the tablet in a
backpack: I noticed that the Windows logo on the backside of my review unit
began scraping off almost immediately.
Surface has a kickstand — a fold-out flap on the back,
which, when used in conjunction with a keyboard cover I'll talk about in a bit,
lets you use the tablet like an undersized laptop. The care that Microsoft
poured into it shows: When it's closed it's flush with the rest of the case and
when it's open it keeps the tablet perfectly stable. And the hinge has a luxe
feel, reminiscent of the high-end car door Microsoft says was its inspiration.
(I just said that you can use Surface like a laptop, but
when I first saw it, I wondered if the kickstand would prevent you from using
it in your lap at all. Not in my experience: I was able to balance it and the
keyboard cover on my thigh without worrying too much about the whole
contraption tipping over.)
That 10.6″ screen has 1366 by 768 pixels; Microsoft used its
ClearType technology to improve text display, and glued the touchscreen
directly on the LCD, which makes for a thinner, less reflective display. At the
Redmond press event, a Microsoft engineer argued that despite the lower
resolution, the screen beats the iPad's 2048 by 1536 Retina display in some
circumstances; he also said that people who are 45 and above generally can't
tell a Retina screen from a lower-resolution one.
My 48-year-old eyeballs have no trouble telling the
difference between iPad Retina text and the Surface's ClearType — but overall,
the Surface's screen is one of the best I've seen on a tablet.
The screen, incidentally, is 16:9, an aspect ratio designed
with Windows 8′s panoramic interface in mind. It lets you see more apps without
panning, and is well suited to the feature that allows you to snap a
widget-like version of one app on the side of the primary program you're using.
Microsoft thinks Surface buyers will use the tablet mostly in landscape mode;
it works in portrait orientation too, although the aspect ratio leaves it
looking like a small-but-tall magazine.
Surface has basic cameras on the front and back, as you'd
expect from any $499 tablet. It also has a USB port and a MicroSDXC slot that
lets you add extra storage, two features that add to its PC-like personality.
Microsoft doesn't seem to be making a claim about battery life except to say
that the tablet is designed for "all day" use, and in my time with
it, it lived up to that vague claim.
One minor nit about the hardware: I found that I needed to
wriggle the magnetic power connector into place in a way I don't with Apple's
MagSafe connectors or even run-of-the-mill, nonmagnetic ones.
So that's Surface's basic hardware — not flawless, but darn
nifty overall. If it ran Android, people might well conclude that it was the
best Android tablet on the market.
But this tablet is defined by its operating system: Windows
RT.
Despite the lack of an "8″ in its moniker, RT has precisely
the same user interface as Windows 8. It has the colorful Start screen with
auto-updating Live Tiles, each leading to an app or service. It runs the same
bundled Windows 8-interface apps: Internet Explorer, Bing, e-mail, a calendar,
a news app and more. Everything's touch-friendly and fluid. It's not the
Windows we've known, but it's a good start on an interface that might carry
Microsoft through the next couple of decades of computing.
Like Windows 8, RT has the Desktop, an area that's
essentially Windows 7, except without the Start button. As with Windows 8,
switching back and forth between new Windows 8-style apps and the Desktop can
be an oddly disjointed experience, as if you're teleporting between two very
different planets with very little warning.
On Windows 8, the Desktop has a huge saving grace: It lets
you use any old-school Windows program. Windows RT, however, can't run them.
They were all written for computers based on x86 (Intel) technology, and are
incompatible with Surface's ARM processor.
So why is Desktop there at all? Mostly to run four Microsoft
Office 2013 programs: Word, Excel, PowerPoint and Outlook. All come bundled
with Surface, and all are largely identical to their Windows 8 counterparts,
despite being "preview" editions. (Surface buyers will get the final
versions free.)
Anyone who's ever struggled to get work done on a tablet
with a stripped-down office suite in a Microsoft Office world will appreciate
certain things about Surface's Office apps. They support the official Office
file formats perfectly and have industrial-strength features such as Word's
revision tracking.
Still, I found them the least satisfying thing about
Surface. They're the one part of this product Microsoft hasn't reimagined.
Instead, it has just tweaked the apps slightly, giving them a Windows 8-type
look in certain areas and rejiggering everything else to make it slightly
easier to use with a fingertip rather than with a mouse. They work, but the
whole experience feels like an exercise in compromise. (I have my fingers
crossed that Microsoft has a real Windows 8-style version of Office in the
works.)
If you plan to use Office much, you'll certainly want one of
Microsoft's keyboard covers; the Touch Cover isn't included with the base $499
Surface, but a black model comes with the $599 version, and additional colors
are available for $119.99 apiece. Snap one on, using the magnetic connector,
and the Start screen automatically changes color to match — pretty stylish.
The Touch Cover is super-thin and clicks on and off in a
jiffy. (I did find that I occasionally had to remove it and reclick to make it
work.) The keyboard's on the inside and draws power from the connector; there's
no need to futz with Bluetooth or worry about charging it. The nonkeyboard side
has a fleecy surface that feels great in your hand, and the whole thing folds
back.
When I first saw this cover in June, I kept an open mind
about it. In fact, my mind was so open that I wondered if Microsoft had managed
to produce a flat, one-piece keyboard that wouldn't leave many people pining
for clacky mechanical keys.
Actually, even at the June event, the company had tipped its
hand: It also showed off the Type Cover, which is much like the Touch Cover
except that it has discrete keys with real travel. If the Touch Cover had been
a miracle, there wouldn't have been a need for the Type Cover.
But if your benchmark is on-screen keyboards rather than
conventional physical ones, you might be tickled with the Touch Cover. The keys
are surprisingly spacious and there's no need to fumble through multiple modes
to get to digits and punctuation. More important, moving the keyboard off the
screen frees up the full screen resolution for whatever app you're using — a
plus in all scenarios, and close to a necessity with the Desktop Office apps,
all of which work better when they don't have an on-screen keyboard in the way.
As with any unfamiliar input device, I got more comfortable
with the Touch Cover as I used it. But if I were buying a Surface to use for
anything other than extremely light productivity, I'd spring for the $129.99
Type Cover instead. It's also impressively thin, but comes infinitely closer to
a notebook-like feel.
Both the Touch Cover and the Type Cover sport a tiny
touchpad. It's approximately the size of an unfolded matchbook, and I found it
adequate in a pinch, but nowhere near as nice as a full-sized touchpad on a
full-sized notebook. (With the Windows 8 experience, the bigger the touchpad,
the better the experience.) With a cover on, I tended to do as much as possible
from the keyboard, and simply touch the screen otherwise.
With Office and a Desktop version of Internet Explorer as
Surface for Windows RT's only major traditional-Windows apps, anyone who plunks
down $499 or more for a Surface today will be largely dependent on Microsoft's
Windows Store for software. That's the biggest gamble such buyers are making.
Windows 8 is launching with 5,000 apps in the U.S. version of the Windows
Store, most of which should be available for Windows RT; they include
name-brand wares such as Evernote, Hulu, Netflix, Microsoft's own Skype,
TuneIn, a bunch of games and more.
Many of the Windows RT apps I tried make smart use of the
Windows 8-style interface. Compared to the 275,000 iPad-optimized apps in
Apple's store, though, there simply isn't much there. If Surface's earliest
adopters are pleased with their purchase a year from now, it'll be because the
Windows Store's offerings got beefier fast; if they're nonplussed, it'll be
because the selection remained too meager.
All of which leads to one question: Who should consider
buying a Surface with Windows RT? Not anyone who wants the most fully
fleshed-out tablet experience right now — for that, the iPad still has no
rival.
Surface offers slick industrial design, an inventive
interface, full-blown Office apps that haven't been truly optimized for tablets
and two very clever keyboard options. If part or all of that proposition
appeals to you — and you're optimistic about the Windows Store — this tablet is
worth a look. For an audacious version 1.0 product, it's impressive. Now it's
up to Microsoft to prove that it's serious enough about this PC business to
forge ahead with Surface until it's impressive, period.
(This story was originally published on TIME.com)
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